大堂副理 
设于主楼大堂内，接受阁下对酒店服务的垂询、建议、评价或投诉。 电话：6116
Assistant Manager
Our Assistant Manager at the main lobby takes your comments, suggestions or complains and is to assist you with anything that requires our special attention. Ext: 6116
客房预订 
请提前与酒店总台联系。 电话：6107或6108
Room Reservation
Please contact with the Reception Desk. "Ext: 6107 or 6108
总台接待处 
设于主楼大堂总服务台．为阁下提供咨询、留言、住宿登记、发放客房门匙以及办理人店手续服务。电话：6107或6108 Reception Desk
Responsible for information, registration,check in and room keys. Ext: 6107 or 6108
总台收银 
为阁下提供外币兑换、贵重物品寄存以及阁下住店期间的房费、餐费以及其它费用结算服务。电话：6117或6118
Cashier
Please contact our Cashier Counter to foreign exchnnge,deposit of valuable, settle your bills for meals, accommodation or anything that have occurred to your account during your stay, Ext: 6117or6118
信用卡 
酒店接受以下信川卡：牡丹卡、金穗卡、长城卡、建行龙卡、万事达卡、维萨卡、大莱卡、运通卡、JCB卡。 电话：6117或6118
Credit Card
We accept the following credit cards:MnDanCard 、Golden Spike Card, Great Wall Card, Dragon Card, Master Card,Visa, Diners Club, American Express, JCB. Ext: 6117 or 6118
行李服务 
设于主楼大堂内，为阁下提供协助运送和寄存行李服务。 电话：6106
Luggage Service
The Luggage service desk is located in the lobby, ready to assist you with delivery or deposit of lugggage. Ext: 6106
礼宾服务 
酒店将乐意提供您各种信息、收发邮件、底片冲洗、导购交通及观光旅游。 电话：6106
Concierge Service
We would be more than happy to provide you with general information, your mail and films developed, os well as details and schedules of special events", shopping hints, transportation and sightseeing tours, Ext: 6106
医疗服务 
若需医疗服务，可与酒店医疗中心或大堂副理联系。 电话：6287或6116
Medical Service
For medical service, please contact the hotel clinic or the lobby assistant manager Ext: 6287or 6116
商务中心 
设于主楼大堂内。为阁下提供国内机票预订、中英文打字、复印、传真、国内和国际长途电话直拨服务。 服务时间：上午8:00—晚上23:00  电话：6101
Business Center
Located at the lobby. For plane ticket arrangement, facsimile, typewriting,photocopy, international and domestic direct dial are arailable.Operating Hours: 08:00-23:00 Eat: 6101
精品店 
位于二楼的酒店商场提供各种报纸、杂志、日用品等。 服务时间：上午8:00—晚上22:00  电话：6288
Shopping Arcade
Our hotel boutique on the second floor level provides wide variety of local and international newspapers and magazines,pocketbooks, daily commodities, etc. Operating Hours: 08:00 -22:00  Ext: 6288
失物 
如遗失或拾获财物，请与大堂副理联系。 电话：6116
Lost and Found
Please contact the Assistant Manager. Ext: 6116
宠物 
酒店范围内请勿携带或饲养任何宠物，不便之处，谨致歉意。
Pets
We regret that no pets are allowed on the hotel premises.
房门钥匙 
阁下离店结帐时，请把房门钥匙交回总台收银，如有遗失或损坏，酒店将收取50元费用。
Room Key
Please return the room key to the cashier counter upon departure. The hotel regrets that a 50 RMB chare will be made to your account for unreturned or damaged key.
出租车服务 
提供快捷的出租车服务。如有需要，请与礼宾组联系。电话：6106
Taxi Service
Taxi Service is readily available. Simply ask for assistance from the Concierge Desk. Ext: 6106
退房 
退房时间为中午十二时。若阁下欲延迟退房，请与总台接待处联络，如在下午六时前退房，须加收半天房费，六时后退房，则按全日收费。
Check Out
Check out time is 12:00 noon. Please contact ottr Reception Desk for late check ont. Please note that a half rate will be charged for late check ont extended to 06:00pm, after that time fidl rate is applicable.